Shipping Policy

🔹 Shipping Eligibility & Restrictions

We currently only ship within the United States, covering the following regions:
  • Contiguous U.S. (48 states)
  • Alaska & Hawaii
  • We do not ship to international locations, including U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands) at this time.

🔹 Shipping Rates & Delivery Times

Shipping Service Eligibility Rate Processing Time (Business Days) Estimated Delivery Time (Business Days) Applicable Regions
Standard Shipping All orders Free for orders ≥ $20

$4.95 flat rate for orders < $20
1–2 3–7 Contiguous U.S.
Standard Shipping All orders Free for orders ≥ $20

$4.95 flat rate for orders < $20
1–2 5–10 Alaska & Hawaii
Note: Business days refer to Monday–Friday, excluding U.S. national holidays. Processing time is calculated from the date of payment confirmation, and delivery time starts after the order is shipped.

🔹 Free Shipping Policy Details

  1. Free standard shipping applies only to orders with a subtotal of $20 or more (before taxes and discounts).
  2. The free shipping discount is automatically applied at checkout; no promo code is required.
  3. The free shipping policy is only applicable to standard shipping services within the U.S.

🔹 Customs Duties & Taxes

Since we only ship within the United States, no customs duties, import taxes, or brokerage fees are applicable for all orders. All displayed prices on our website are exclusive of local sales tax, which will be calculated and added at checkout based on your shipping address.

🔹 Additional Notes

  1. Shipping times are estimated and not guaranteed. Delays may occur due to carrier issues, severe weather, or unforeseen events.
  2. Skymbrell is not responsible for lost or stolen packages once the carrier confirms successful delivery.
  3. For order cancellations or address modifications, please contact our customer support at customer@skymbrell.com within 1 hour of placing your order.